Credit Management Leadership Forum

Monday 17 October 2011
Resorts World Sentosa Singapore

Corporate Sponsor

Credit management is no longer about chasing debts, in fact, it is a core management function overseeing and executing marketing and sales policies, credit control facilities and litigation amongst others. Credit Management Leadership Forum 2011 aims to provide a bird’s eye view of all aspects in the trade credit environment, sharing insights on the current landscape, best practices on credit management procedures and best-of-class methodologies in implementing an effective credit management strategy.

Programme

8.00am	Registration and Welcome Coffee & Tea
9.00am	Welcome Remarks
9.05am	Opening Address Viswa Sadasivan, CEO, Strategic Moves Pte Ltd and Nominated Member of Parliament (NMP), Singapore
9.15am	CREDIT TRENDS AND OUTLOOK Keynote Address: Trade Credit Outlook - Payment Delinquencies & Business Failures Do credit and payment trends across countries and industries? How do you predict & minimise payment defaults and business failures to be expected? B Suryanarayanan, Group CFO & Director, Mindtrac
9.45am	Trade Finance and Cross Border Transaction Trends and Outlook Understand the risks involved in trading with new emerging economies Key trends and challenges confronting export oriented credit professionals and the implications on the future growth of the business Developing efficient processes to improve cash flow and minimise recourse to recovery Grace Wong, Director, CFO, Toshiba Singapore Pte Ltd
10.15am	The New Risks of Globalisation- A New Approach to Country Risk Since the 2009 crisis, a new economic planet has been discovered and a brand new definition of country risk is being developed Understanding how interdependency, unequal divisions of growth and persistence of financial instability are altering the nature of country risks Understanding the need for measurement and structural approached Boris Linke, Regional Risk Director, Asia Pacific, Euler Hermes Credit Insurance (S) Pte Ltd
10.45am	Morning Refreshments
11.30am	Maximizing Revenue Opportunities, Liquidity & Profit in a Constantly Changing Economic Environment Managing customer expectation & credit control efficiency is vital to operational efficiency. How can organisations manage in a world of volatile currencies, interest rates, different financial, accounting and fiscal systems? Ho Tuck Chuen, Group CFO, Jurong Town Corporation
12.00pm	Panel Discussion Banking & Lending Economic Environment - How is Credit, Collection & Cash Flow affected? Identify the underlying issues that are holding the banks back from lending? Developing strategies in credit and collection to improve cash flow Can organusations track issues and how effective are they? Moderator Viswa Sadasivan, CEO, Strategic Moves Pte Ltd and Nominated Member of Parliament (NMP) in the Parliament of Singapore Panelists Ho Tuck Chuen, Group CFO, Jurong Town Corporation Grace Wong, Director, CFO, Toshiba Singapore Pte Ltd B Suryanarayanan, CFO & Director, Mindtrac
12.45pm	Networking Luncheon
2.15pm	Effective Leadership in Business Credit Management – Holistic and Integrated Management Systems Assessing key factors that indicate future of regional & international business credit management How business credit management is playing an integral part of supporting business in Asia Best practices and methodologies to suit the dynamics of Asian businesses Chow Kam Wing, CFO, Executive Vice President and Executive Director of Micro-Mechanics (Holdings) Ltd
2.45pm	Mediation as a Credit Management Tool Trends and Effectiveness Mind-set and Essential Skills Incorporating Mediation Principles and Practices Francis Goh, Principal Mediator, Singapore Mediation Centre; Senior Partner, Harry Elias Partnership
3.15pm	Afternoon Refreshments
4.00pm	Managing On-Going Contract and Litigation Issues in Changing Environments with the End in Mind Protection requirements need to be customised to individual business models Assessing contract, legal and geo-political risks Establishing quick, simple and easy processes before entering into new projects What experts say about preparing, responding and recovering from an event caused by such risks? Lu Ling Ling, Senior Legal Counsel & Overseas Legal Affairs in-Charge, Sinochem International (Overseas)
4.30pm	Panel Discussion: Best-of-Class Policies & Procedures for the Evolving Landscape Examine the underlying reasons for credit policies and procedures and their effectiveness How should small organisations implement pragmatic policy and procedures to meet the ever changing business environment? Sucessful engagement and communications with stakeholders Moderator: Francis Goh, Principal Mediator, Singapore Mediation Centre; Senior Partner, Harry Elias Partnership Panelists: Boris Linke, Regional Risk Director Asia Pacific, Euler Hermes Credit Insurance Agency (S) Pte Ltd Chow Kam Wing, CFO, Executive Vice President, Executive Director of Micro-Mechanics (Holdings) Ltd Lu Ling Ling, Senior Legal Counsel & Overseas Legal Affairs in-Charge, Sinochem International (Overseas)
5.15pm	Closing Remarks and End of Forum